AI Setup and Webchat Guide

Optimize Your AI and Access Your Webchat Link

The AI page lets you fine-tune Visito AI for accurate responses and provides the webchat link to add a chatbot to your website without connecting other channels. This allows potential customers to get quick answers to their inquiries directly on your site.

How to Update AI Data and Test Responses:

1. Log in to Visito: https://app.visitoai.com/auth/login

   

2. Navigate to the AI Page: https://app.visitoai.com/ai

   • AI Database: Update your business information on the left side. This serves as the AI's "brain" for responding to client questions.
   • AI Preview: Use the chat on the right to simulate customer inquiries and test responses.

   

How to Use Your Webchat:

1. Log in to Visito: https://app.visitoai.com/auth/login

   

2. Navigate to the AI Page: https://app.visitoai.com/ai

   

3. Copy Your Webchat Link

   Click "Share your virtual assistant" to copy the link.

   

4. Add the Link to Your Website

   Paste the URL where you want the virtual assistant to be accessible.

   Creating a custom button on your site is recommended; learn more here: ▶️ How to Integrate my Visito’s Web-Chat into Your Web-Site

5. Preview Your Webchat

   • This is how the webchat will appear to users interacting with it.

     

   • This is how the webchat will appear in your Visito’s inbox.

     

Frequently Asked Questions (FAQ)

What key points should I include in my Knowledge Base / AI Data?

How often should I update my Knowledge Base / AI Data?

How Can I Set Up the AI to Automatically Share Photos & Videos with My Customers?

Why Is the AI Providing Incorrect Responses?