The AI relies entirely on the data in your Knowledge Base section, so it's crucial to keep this information accurate and up to date.

If the AI is giving incorrect responses, we recommend the following:

1. Review Your Knowledge Base: Ensure all data is accurate, concise, and free from duplicates or confusing instructions. The AI does not invent information; it only shares what you’ve provided.
2. Check PMS Integration (only for hotels): If your AI is connected to a PMS, remember that the information saved in your PMS will also be shared by the AI. Review both your PMS data and Knowledge Base page (link: https://app.visitoai.com/ai) to avoid any discrepancies.

By keeping your Knowledge Base and PMS data clean and clear, you ensure the AI provides accurate and helpful responses.