Important:
- Once a number is integrated with Visito, it cannot be used simultaneously in the WhatsApp app.
- WhatsApp API with Visito works like WhatsApp Business but with Meta's restrictions.
- Use the Visito mobile app (iOS/Android) to manage your messages.
If Your Phone Number Is Not on WhatsApp
Connect Your Number to the WhatsApp API on Visito
Follow these instructions: How can I connect my WhatsApp number to Visito?
If Your Phone Number Is Already in Use on WhatsApp
Option 1: Delete Your WhatsApp Account
<aside>
⚠️
Deleting your account will erase all contacts, chats, and groups permanently.
</aside>
- Open your WhatsApp app and go to Settings > Account > Delete My Account.
- Follow these instructions: How can I connect my WhatsApp number to Visito?
Option 2: Change Your SIM Number for Integration
- Get a new SIM card
- Back up your WhatsApp data:
- Android backup
- IOS backup
- Change phone number: Switch your old SIM to your new one to back up your data and connect your current WhatsApp number to Visito's API
- Open WhatsApp and go to Settings > Account > Change Number.
- Enter your old and new phone numbers.
- Verify the new number and restore your backup.
- Follow these instructions: How can I connect my WhatsApp number to Visito?