(For Hotels with PMS Integration Only)

Below are ideas to customize WhatsApp automated message templates for the events: "Booking Confirmation," "Before Arrival," and "After Departure."

You can edit this information here: Events.

Learn more about Events here: Guide.

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Always modify the templates in both Spanish and English to accommodate your guests' language preferences.

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Event: “Booking Confirmation”

Message in English

Hello {{username}},

Thank you for choosing Your hotel name for your upcoming stay. We are excited to welcome you soon.

Here are the details of your reservation:

• Check-in Date: {{checkin}}
• Check-out Date: {{checkout}}
• Confirmation ID: {{confirmationId}}

Can we help you with something else?

Best regards,

Your hotel name

Example on how your guest will see that template: