If Instagram messages aren’t appearing under the Inbox tab in Visito (as shown below), your Instagram account may be blocking messages from users you don’t follow.

Fix the Issue

Step-by-Step Video:

Watch this video for a quick walkthrough:

RPReplay_Final1727978875.MP4

Step-by-Step Written Instructions:

1. Visit the official Instagram Help Page to adjust your message settings:

   Manage Message Requests on Instagram.

2. Navigate to the Message Controls section in your Instagram settings.

   Ensure the settings allow messages from users who aren’t followed.

Here’s how the Message Controls page should appear: