AI Capabilities in Customer Conversations

Message Types AI Can Read and Respond To:

Platform	Types of Messages AI Can Read
WhatsApp	Written Messages, Images, Voice Messages
Instagram	Written Messages, Images, Instagram Stories
Facebook Messenger	Written Messages, Images, Voice Messages

Platform	Types of Messages AI Can Send
WhatsApp	Written Messages, Images (for room availability with PMS Integration), Links from a PDF document
Instagram	Written Messages, Links from a PDF documents
Facebook Messenger	Written Messages, Links from a PDF documents